Privacy Policy
Effective Date: July 30, 2024
eSIM Provider B.V. (“esimprovider”, “we”, “us” or “our”) recognizes the importance of your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal data when you visit our website
www.esimprovider.com (the “Website”) or use our services. This policy also informs you of your rights and choices regarding your personal data and how to contact us for answers to your questions.
By using our Website or services, you agree to the terms of this Privacy Policy.
Table of Contents:
- Applicability of this Privacy Policy
- How We Collect Personal Data
- Information We Collect
- How We Use Information
- How We Share Personal Data
- Data Retention
- Your Rights
- Data Transfer and International Data Transfers
- Security
- Changes to this Policy
- Children
- Contact Information
1. Applicability of this Privacy Policy
This Privacy Policy applies to all visitors to our Website and users of our services worldwide. It describes how esimprovider collects and uses data and applies to:
- Visitors to our Website
- Users who register for an account on our Website
- Users who use our services or make purchases through our Website
2. How We Collect Personal Data
We collect information about you in various ways, depending on how you interact with our Website and services, including:
- Directly from you: When you register for an account, sign up for our newsletter, place an order, or contact us via email or phone.
- Automatically: Through cookies, server logs, and other similar technologies when you visit our Website.
- From other sources: Such as our partners, service providers, and public sources.
Below is an overview of the types of information we collect:
| Context |
Types of Data |
Purpose of Collection and Use |
| Account Registration |
Name, email address, password |
To create and manage your account. |
| Order Placement |
Name, billing address, shipping address, email address, phone number, payment card information |
To process and fulfill your orders. |
| Cookies and Tracking Technologies |
IP address, browser type, pages visited, time of visit |
To enhance user experience and analyze website traffic. |
| Communication |
Name, email address, phone number, message content |
To respond to your inquiries and provide customer service. |
| Feedback |
Name, email address, feedback or comments |
To improve our services and products. |
| Applications |
Name, contact details, education, work experience |
To evaluate applicants for open positions. |
4. How We Use Information
We use your personal data for the following purposes:
- Providing Services: To offer and improve our products and services and meet your requests.
- Communication: To contact you regarding your account, orders, feedback, and support, and to keep you informed of updates and offers.
- Analysis and Improvement: To analyze usage patterns and improve our Website and services.
- Fraud Prevention: To detect and prevent fraudulent activities and ensure the security of our services.
- Legal Obligations: To comply with legal and regulatory obligations and enforce the terms of our services.
5. How We Share Personal Data
We may share your personal data with:
- Our Service Providers: Companies that help us operate our business and provide our services, such as payment processors and IT service providers.
- Business Transfers: In the event of a merger, acquisition, or sale of (part of) our assets.
- Legal Compliance: When required by law or necessary to comply with a court order or legal process.
6. Data Retention
We will retain your personal data for as long as necessary for the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data, such as the right to access, correct, delete, and data portability. Please contact us using the contact details below to exercise these rights.
8. Data Transfer and International Data Transfers
We may transfer and store your personal data in countries outside your own. We ensure that your data is adequately protected, in accordance with applicable law and this Privacy Policy.
9. Security
We take reasonable and appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no security system is completely impervious, and we cannot guarantee that your data will be completely secure.
10. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the policy on our Website and, if applicable, by directly informing you.
11. Children
Our services are not intended for children under the age of 16. We do not intentionally collect personal data from children under 16. If you believe we have collected personal data from a child, please contact us so that we can delete that data.
If you have questions about this Privacy Policy or our data processing practices, you can contact us at:
eSIM Provider B.V.
Trasmolenlaan
